Service Quote

First, we will assess the client’s needs by discussing the scope of work:

 

  • Including the types of cleaning required (e.g., daily maintenance, deep cleaning, specialized tasks)
  • The frequency of service (e.g., daily, weekly, monthly)

Next, we will evaluate the size and layout of the space, considering factors like square footage, number of rooms, and special areas that need attention (e.g., restrooms, break rooms).

The provider may also inspect the premises to identify specific requirements or challenges.

Based on this information, we will calculate the cost:

 

  • Factoring in labor,
  • Cleaning supplies,
  • Equipment,
  • Any additional services.

The final quote is then presented to the client, often including a breakdown of costs and terms of service. This detailed approach ensures the quote reflects the actual needs and expectations of the client.

 

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F.A.Q.

What services are typically included in a janitorial cleaning?
  • We cover daily tasks like sweeping, mopping, vacuuming, dusting, and trash removal. They may also include cleaning restrooms, kitchens, and high-touch areas, as well as occasional deep cleaning tasks such as carpet cleaning or window washing. Services can be customized based on specific needs and may include specialized tasks like disinfection or floor waxing.

Can I request specific cleaning tasks or changes to the schedule?

Yes, we allow clients to customize their cleaning plans. You can request specific tasks, changes to the schedule, or adjustments based on your needs. You must communicate with us within 24 hours to ensure that your expectations are met and the cleaning plan is tailored to your requirements.

Can I request specific cleaning tasks or changes to the schedule?

Yes, we allow clients to customize their cleaning plans. You can request specific tasks, changes to the schedule, or adjustments based on your needs. You must communicate with us within 24 hours to ensure that your expectations are met and the cleaning plan is tailored to your requirements.

What if I’m not satisfied with the cleaning?

If you’re not satisfied with the cleaning, contact the us promptly. We will offer to rectify the issue, provide additional services, or discuss adjustments to meet your expectations.

Can janitorial services accommodate special events or one-time cleanings?

Yes, we can! Whether you need extra cleaning before or after an event, or a deep clean for a specific occasion, the company can provide customized services to meet your requirements. Please be sure to communicate with us about your needs.

What are your payment terms and options?

Payments can be made online using Bank Payment (ACH) at 1%, Credit card (Visa, Mastercard, and Discover are accepted) 2.9% + $0.60 per transaction, Amex 3.4% + $0.60 per transaction. Invoices will be sent from WaveApps and can be paid online.

How do you handle scheduling changes or cancellations?

 Notify us as soon as possible if you need to adjust or cancel a scheduled cleaning. Clear communication ensures that any adjustments are managed smoothly and without disruption. A cancellation fee will be applied as per the service agreement.

Happy Customers

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